An important moment in my life. I was one of thousands of staff at the bottom of a rigid public-sector hierarchy on a multi-billion dollar project called the `Millennium Dome´ in the year 2000.

The new CEO and trouble-shooter, PY Gerbeau took the time to meet me personally and the next thing I knew, I was in small team of extraordinary individuals that had the freedom to pursue common sense, make on-the-spot decisions and to offer leadership where and when it was needed with a direct line to his No.2 for on the spot decisions as needed. PY was ruthless about removing obstacles to delivering better visitor experiences. Our focus was always on delivering a better experience to the public.

Known as `the guy that saved Euro Disney´ PY is known for his philosophy around innovation and bringing entertainment and retail together for mutual benefit. That idea has been one of the major inspirations in my work.